Return Form Eanos

Return Conditions

Not satisfied with the product after all? You have the opportunity to return the product within 14 days of receipt. Follow the steps below.

 

Step 1: Can my product be returned?

• Products can only be returned if they are eligible for return. Does the purchased product qualify? Yes, then proceed to step 2.

 

Step 2: Registration

• Go to www.eanos.nl and register your return shipment.

 

Step 3: Packaging

• Place the products in their original condition & packaging in a box.
• Place the completed return form in the box.
• Attach the provided return label clearly visible on the box.

 

Step 4: Shipping

• Drop off the package at a post office near you.
• Keep the shipping receipt safe.

 

 

Refund

When will we refund you? We will transfer the costs you incurred (purchase costs and original shipping costs) to you within 14 days after revocation.

 

What will you get back? You will receive the full purchase amount back, including the originally paid shipping and payment costs.

 

Where will I receive the refunded amount? Eanos will refund the amount in the same way you paid. Unable to do so? We will contact you.

 

Costs for return shipping: The costs for the return shipment are at your own expense unless otherwise agreed with a contact person from Eanos. (Reachable via info@eanos.nl)

 

Would you like more information about returns and refunds?

Then go to the terms and conditions via a link in the footer. Here you will also find which products qualify for return.

 

Return Form

 

Please send this form filled out with the return shipment.

You can get a PDF of this form when you mail us: info@eanos.nl

 

Information

Name:	Order Number:
Address:	Customer Number:
Postal Code:	IBAN:
City:	Account Holder Name:
Phone:	Return Date:
Email:

 

Reason for Return:

O Defective	O Duplicate Delivery
O Wrong Item	O Does Not Meet Expectations
O Other, namely:

 

Return Items

Quantity	Article Number Description	Description

 

Comments

Return Instructions

 

Returning Items

Ensure that:

- The items are complete.

- The items are in their original, undamaged packaging.

- The copy of the invoice and return form are included.

 

Handy Tips

We aim to process your return as quickly as possible.

 

Here are some handy tips:

- Make sure to pack the items securely to prevent damage during transport.

- To reduce waste, you can use the box in which we sent the product to you.

- Ensure that the address label is clearly readable.

 

Sending

Take the package to a post office of your choice. Here, you will receive a shipping receipt. Keep this receipt safe until the return is fully processed. This serves as your proof of shipment and may be requested in case of loss during transport.

 

Processing

Once the return has been processed by us, you will automatically receive a notification. We strive to do this as quickly as possible. If you haven't heard from us after 14 days, please contact our customer service (info@eanos.nl).

 

Cut out the address label below and affix it visibly on the box.

 

Sender

 

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Eanos

Returns Department

Putseweg 2

4631CM Hoogerheide

 

*Please copy & paste this into a Word document in fill all required details in please*